Q1: Are you a factory or trading company?
A1: We are the top vacuum cleaner manufacturer in China over 15 years and exporing kinds of vacuum cleaners to more than 50 countries and regions around the world.
Q2: What certificates do you have for your products?
A2: We have CE, GS, SAA, ETL, ROHS, SASO etc. certificates.
Q3: Do you accept order through OEM/ODM business?
A3: Yes, we do. Including the customer logo & customer package printing design.
Q4: What's your Minimum Order Quantity?
A4: Normally 20ft GP, as the first cooperation support, 300pcs for color box package, small quantity with brown box package is also available.
Q5: Do you accept sample order?
A5: Sample usually 3-5 days after payment received.
Q6: What's your lead-time?
A6: Normally, our lead-time is 25-45 days, it depends your order quantity and request.
Q7: What’s your payment term?
A7: Sample: PayPal or T/T or through trade assurance.
Mass production: 30% deposit advanced, 70% at the sight of BL copy.
Support Trade Assurance to protect buyer’s right.
Q8: What's your warranty for this product?
A8: We provided customer with long time after sales with technology support. Any product with original broken, we will responsible for it.